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1. All product returns must be authorized by Vetamac in advance. 
2. All authorized product returns are contingent upon Vetamac receiving the products in good, unused, and undamaged condition. 
3. Refunds for items returned within 30 days of the purchase date will be credited in the same form as the original payment type.
4. Refunds for items returned more than 30 days from the purchase date will be in the form of a credit redeemable on your next purchase.
5. No merchandise may be returned for credit after 30 days from date of invoice. 
6. Returns are subject to a 15% handling charge which will be deducted from the original purchase price.  Exceptions are those items deemed by Vetamac to be defective or shipped in error. 
7. The original shipping and handling charges are not refundable.
8. Please send your return package in a prepaid, insured, traceable method to the address below:
Vetamac, Inc.
130 Roth Court, Suite 100
Rossville IN  46065
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